Receive Direct Customer Feedback
Social media provides a way to communicate directly with your customers which helps us protect the reputation of your brand. Additionally, it indicates that you are getting real customer feedback quicker than ever before, straight from the source, that is, the customers themselves.
Reach More people through Hashtags
Hashtags are a critical component of the social media strategy and it helps in connecting with the right leads when relevant hashtags are used. When someone searches for the hashtags used by you, they may find your business and end up exploring your social media page.